Privacy Policy

Last Updated - January 6th, 2026

This Privacy Policy describes how Outlive Biology, LLC and its corporate affiliates (collectively, “Outlive,” “we,” “us” or “our”) process personal information that we collect or otherwise generate through our digital or online properties or services that link to this Privacy Policy (including as applicable, our website and social media pages) as well as our marketing activities and other activities described in this Privacy Policy (collectively, the “Service1”).

Please read this Privacy Policy carefully. If you do not agree with this Privacy Policy, do not use our Services. By accessing or using our Services, you agree that you have read this Privacy Policy and you understand, and consent to be bound by, the terms and conditions herein.

We built Outlive for families, ourselves, and you. Your privacy is one of our top priorities. We empower you to take control of your health and that includes having control of certain aspects of your personal information.

While Outlive and its corporate affiliates may operate as a “business associate” as the Health Insurance Portability and Accountability Act (“HIPAA”) defines that term, HIPAA does not apply to all personal information that we process. For example, information you manually provide to us or data you choose to sync from third-party wearables may not be subject to HIPAA. Regardless, we leverage measures designed to protect and process your personal information in accordance with our guiding privacy principles and industry-standard safeguards. We protect your data using HIPAA-compliant systems, encryption, and strict access controls.

In the ordinary course of our daily operations, we do not disclose your personal information to third parties in exchange for money. We limit the information we collect and retain to only what is necessary to provide you with our products and Services.

The personal information we collect depends on how you interact with us and the portions of the Service you use. We receive and collect information that you directly submit to us, as well as data we gather automatically.

Personal Health Information (PHI) and Personal Information. We collect your name, email, phone number, billing details, and account login information. Critically, we collect Personal Health Information (PHI) including your lab results, prescription details, telehealth records, and other medical data. Certain lab tests may produce genetic data that relates to inherited characteristics.

Device & Wearable Data. We collect metrics synced from third-party devices such as Oura, Withings, Apple Watch, or other wearables. We do not warrant the accuracy of third-party device data and are not responsible for errors or omissions in device reporting.

Inferences and Scoring. We collect and generate data based on inferences about you that we derive from your biological data. This includes the creation of proprietary health scores, longevity markers, and predicted health trajectories. We use automated means to generate this information about your likely health characteristics and biological age based on the biomarkers and usage patterns we collect.

We use your information to deliver the services you request, including labs, telehealth consultations, and prescription fulfillment. This data allows us to display results and scoring in your dashboard, process payments, and manage your subscriptions.

We may also use your information for insights and development to analyze and improve the Service and conduct research into longevity science. We may use artificial intelligence (AI) technologies to power features such as document summarization or personalized non-clinical recommendations. We do not use AI systems to make decisions that have a legal or similarly significant effect on you without human review. We may send optional marketing communications or operational updates via email or SMS, but we do not send or store PHI via SMS or other unencrypted channels.

Some of the automatic collection described above is facilitated by the following technologies:

  • Cookies: Small text files that websites store on user devices to allow web servers to record activities and remember preferences. We use "session cookies" that are deleted when a session ends and "persistent cookies" that remain longer.

  • Local Storage Technologies: Such as HTML5, that provide cookie-equivalent functionality but can store larger amounts of data on your device.

  • Web Beacons: Also known as pixel tags or clear GIFs, used to demonstrate that a webpage or email was accessed or opened.

  • Third-Party Analytics: We may use Google Analytics to help us understand user activity on the Service. You can learn more about how Google uses data at www.google.com/policies/privacy/partners/.

We share your information only with trusted partners necessary to deliver care:

  • Quest Diagnostics – processes laboratory tests.

  • Junction Health (Vital) – orders labs and integrates device data.

  • TelegraMD – provides telehealth consultations and prescribing.

  • Southend Pharmacy – dispenses prescription medications.

We use HIPAA-compliant technology vendors who sign Business Associate Agreements (BAAs) to ensure compliance. We use third-party marketing tools like Klaviyo to send newsletters or SMS reminders. These marketing tools do not receive PHI; they only receive your name, email, phone number, and marketing preferences.

By providing your mobile number and opting in to receive text messages, you consent to receive SMS communications from Outlive Biology related to your account, onboarding, appointments, and subscription updates.

Purpose and Privacy. Messages may include reminders and notifications about your membership. We do not include medical results, diagnoses, or prescription details in SMS communications. SMS is not a fully secure medium; please avoid sharing sensitive health or financial information via text.

Opt-Out and Fees. You may opt out at any time by replying STOP to any message or contacting support@outlive.bio. Standard message and data rates may apply. We use messaging partners such as Klaviyo, Inc. to manage delivery; these providers are contractually prohibited from using your data for their own purposes.

You have the following rights regarding your personal and health information:

Access and Correction: You have the right to access and request a copy of your health information and request corrections to your records.

Limitations: You have the right to limit certain uses or disclosures of your PHI.

Withdrawal of Consent: You may withdraw consent for marketing or SMS communications at any time by clicking “unsubscribe” or replying “STOP.”

Genetic Data: Depending on applicable law, you may request the destruction of biological samples from which genetic data is derived.

We protect your data using HIPAA-compliant systems, encryption, and access controls. We retain your PHI as required by law and professional standards. Marketing and contact data may be deleted upon your request. 

Our services are not directed to individuals under 18 years old, and we do not knowingly collect information from minors.

Supplement Disclaimer: Statements regarding supplements offered through Outlive Biology have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

Device Disclaimer: Outlive Biology integrates with third-party devices. We are not responsible for inaccuracies in third-party device data or reporting.

California and State-Specific Privacy Rights

For residents of states including California, Colorado, and Texas, you may have the right to request that we disclose the categories of personal information we have collected, the sources of that information, and the purpose for which it was collected. We do not "sell" your personal information for money. We do not discriminate against users who choose to exercise these rights.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

Stop Guessing Your Health

Live guidance for sleep, hormones, and weight powered by your wearables, devices + blood work.

Stop Guessing Your Health

Live guidance for sleep, hormones, and weight powered by your wearables, devices + blood work.