Outlive Biology LLC ("Outlive", "we", "our", or "us") values your privacy. This Privacy Policy describes how we collect, use, share, and protect your information when you visit our website (https://outlive.bio) or engage with our services as a member.

By using our site or services, you agree to the terms outlined here.

1. Who We Are

Outlive Biology LLC is a Delaware-based health optimization company. We offer longevity-focused services including hormone therapy, sleep coaching, and personalized protocols using biometric and lab data.

2. What Information We Collect

We only collect personal data if you actively submit it through our sign-up or intake process. This includes:

• Name and contact information (email, phone)

• Biometric data (e.g., sleep, HRV, weight)

• Lab results and medical history

• Payment information

• Communications and preferences

• Cookies and usage data via Framer analytics

We do not collect:

• GPS/location data

• Insurance information

• Data from children under 18

3. How We Use Your Information

We use your data to:

• Deliver personalized health services

• Display biometric and lab metrics in your dashboard

• Communicate with you about appointments, results, and updates

• Process payments

• Improve our services and site performance

• Send optional marketing content (with opt-out options)

4. Cookies and Tracking

We use cookies and similar technologies to collect site usage data for analytics, performance tracking, and user experience improvements. You may disable cookies through your browser settings, but some features may be affected.

5. Third-Party Services

We share limited data with trusted vendors who help us operate our business:

• TelegraMD (HIPAA-compliant EHR and telemedicine)

• Klaviyo (email marketing and automation)

• NMI (payment processing)

All partners are contractually required to maintain appropriate data security and confidentiality standards.

6. HIPAA Compliance

We treat your health information as Protected Health Information (PHI) under HIPAA. We apply administrative, physical, and technical safeguards to maintain data security and privacy in compliance with applicable U.S. health regulations.

7. Data Retention

We retain your data as long as your membership is active and as required for regulatory compliance. If you request deletion of your account, we will securely erase or anonymize your data, subject to applicable retention laws.

8. Your Rights

You have the right to:

• Request access to your data

• Request deletion of your data

• Opt out of marketing communications

To make a request, please use our contact form on https://outlive.bio or click the unsubscribe link in any marketing email.

9. Children’s Privacy

Our services are intended for adults 18 years and older. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we’ll revise the “Effective Date” above and notify you via email or website notice when required.

11. Contact Us

If you have questions or privacy-related requests, please reach out via the contact form at https://outlive.bio/contact